Thoughtly: Build Fully-Integrated Voice Agents with Ease
Thoughtly is the easiest way to build fully-integrated voice agents for your business.
Getting Started
Thoughtly revolves around two important concepts:
- Building Agents
- Deploying Agents
What is a Voice Agent?
A Voice Agent is a conversational interface that interacts with your customers over the phone, just like a human would. Voice Agents can:
- Answer questions
- Provide information
- Take actions on your behalf
Powered by cutting-edge large language models, building a Voice Agent typically requires advanced expertise in machine learning and telephony. Thoughtly simplifies this process, making it accessible to everyone through an intuitive platform.
Use Cases
Thoughtly enables you to build advanced Voice Agents that can handle a wide range of use cases.
Inbound Calls
- Customers can call your Thoughtly phone number, and your Voice Agent will respond just like a human.
- Forward calls from your existing phone number to your Thoughtly Agent or use SIP to integrate with your existing phone system.
Outbound Calls
- Your Voice Agent can make outbound calls to customers, clients, or leads.
- Calls can be made using Thoughtly-provided phone numbers or your existing numbers.
SMS
- Agents can autonomously send and receive SMS messages.
- SMS can enhance customer engagement during and after calls by:
- Sharing links
- Collecting information
- Providing additional context
- Following up post-call
Next Steps
Now that you understand what you can build with Thoughtly, it’s time to get started!
- Choose a use case above to learn more.
- Start building your first Voice Agent.
Need help? Click the chat bubble in the bottom-right corner of the screen to contact our team or email us at support@thoughtly.com.
